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Privacy Policy

Effective date: 14 April 2026  |  Last updated: 14 April 2026

Tradie Roo & Co (operated by LJ & ND Holdings Pty Limited, ABN 69 691 766 908, with intellectual property owned by Fucot Pty Ltd) is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the collection and use of information as described in this policy.

1. Who We Are

Tradie Roo & Co is an Australian children's wellbeing company delivering the R.O.O. Wellbeing Program — a clinically co-developed social-emotional learning curriculum for primary schools (Years K–3).

2. What Information We Collect

We collect different types of information depending on how you interact with us:

Who you areWhat we collectWhy
Parents / Carers
(Roo Crew Family members)
Name, email address, child's first name and age, country To provide membership access, send resources, and personalise communications
Educators / Schools Name, email address, school name, role To provide program resources, respond to enquiries, and support the R.O.O. program delivery
Website visitors Email address (if you sign up for a free sample or contact form) To send requested materials and relevant updates
We do not collect personally identifiable information about individual students. Any school program data collected relates to class or year group level only, not individual children.

3. How We Collect Information

We do not use cookies for tracking or advertising. We use one session cookie for login authentication only — this is essential for the members area to function and does not track your browsing behaviour.

4. How We Use Your Information

We will not use your information for any other purpose without your consent.

5. Email Communications

If you have signed up for our mailing list or membership, you may receive emails from us about program updates, resources, and relevant news. Every email includes an unsubscribe link. You can also opt out at any time by emailing lynne@tradieroo.org.

We use Mailchimp (Intuit Inc.) to manage our mailing list. Mailchimp stores subscriber data on servers in the United States. By subscribing, you consent to your email address being transferred to and processed by Mailchimp in accordance with their Privacy Policy.

6. How We Store and Protect Your Information

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

7. Research Partnership (Macquarie University)

Tradie Roo & Co is developing a research partnership with Macquarie University to evaluate the effectiveness of the R.O.O. Wellbeing Program. If your school participates in a research study:

8. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

9. Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide our services. If you would like your information deleted, please contact us at lynne@tradieroo.org and we will action your request within 30 days.

Where information is no longer needed for the purpose it was collected, we will securely delete or de-identify it.

10. Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to:

To exercise any of these rights, contact us at lynne@tradieroo.org.

11. Complaints

If you have a concern about how we have handled your personal information, please contact us first at lynne@tradieroo.org. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

12. Children's Privacy

Our website and membership services are directed at parents, carers, and educators — not at children directly. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify members of material changes by email. The effective date at the top of this page will always reflect the most recent version.

14. Contact Us

For any privacy-related questions or requests: